Alure & Wren Bankruptcy
Resource Guide for Long Island Homeowner
From Evolution General Contracting: We understand the devastation this situation has caused for Long Island homeowners. When a contractor fails, it's not just a financial loss—it's a broken promise and a stalled dream. That's why we're providing this comprehensive resource guide to give you every tool and piece of information you need to pursue recovery. It's the least we can do. We believe affected homeowners deserve to know their rights, understand the legal process, and have access to guidance that can help them recoup their losses. In addition, we're committed to exploring special financial considerations and flexible solutions to help you move forward with completing your renovation.
Chapter 7 Bankruptcy Filing
Alure Home Solutions abruptly closed in November 2025 after its parent company, Renovo Home Partners, filed for Chapter 7 bankruptcy in the U.S. Bankruptcy Court in Delaware. This guide provides resources and next steps for affected customers.
IMMEDIATE ACTIONS
File a Proof of Claim in Bankruptcy Court
You must submit a formal claim to potentially recover part of your deposit. This is your primary avenue for recovery.
Reality Check: Recovery is unlikely. With $100M–$500M in liabilities against only $1M–$10M in assets, plus 600+ creditors and employee wage claims ahead of you, most homeowners will recover cents on the dollar or nothing at all.
Filing Methods:
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Electronic (Recommended): File via U.S. Bankruptcy Court for the District of Delaware using their PACER system (Public Access to Court Electronic Records)
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Paper Filing: Mail completed Form B410 (Proof of Claim) to:
United States Bankruptcy Court
Attn: Claims
824 Market Street, 3rd Floor
Wilmington, DE 19801
PACER Account Setup: Call 800-676-6856 or 210-301-6440 | Account fee: $0.08/page for viewing documents
What You'll Need:
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Copy of your signed contract
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Proof of payment (bank statements, canceled checks, credit card statements)
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Email correspondence with Alure
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Photographs of the project site (if work started)
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Insurance or warranty documents
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Project timeline and specifications
Suffolk County Consumer Affairs (Local Option)
File a consumer complaint with your local government agency for an additional avenue to pursue restitution.
Address: William J. Lindsay County Complex
725 Veterans Memorial Highway
Smithtown, NY 11787
Phone: (631) 853-4600 (for complaint history assistance)
Email: consumer.affairs@suffolkcountyny.gov
Hours: Monday–Friday, 9 AM–4 PM
Important: You must file a complaint within six years of your original contract date. Some customers have already filed and reported being assigned a hearing date.
Potential Additional Relief: Suffolk County has a Licensed Home Improvement Contractor Restitution Fund that may cover eligible complaints. This is separate from bankruptcy claims and may provide additional recovery options depending on Alure's licensing status at the time of your contract.
Evolution General Contracting: Special Assistance for Affected Homeowners
If your home improvement project was left incomplete or stalled due to the Alure closure, Evolution General Contracting is here to help you find a path forward. We understand the financial strain this situation has created, and we're committed to working with you on solutions.
Special Considerations We Can Offer:
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Free project assessment and consultation to understand your situation and options
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Flexible financing arrangements tailored to your circumstances
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Special pricing considerations for affected homeowners
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Expert guidance on completing your renovation efficiently
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Transparent cost breakdowns so you understand exactly what you're investing
We recognize that you've already lost money and trust. Our goal is to help you complete your project with quality work and fair pricing—nothing hidden, nothing given away, just honest partnership to get your renovation finished.
Contact Evolution General Contracting for a free consultation:
Phone/Text: (631) 824-4623
Location: 6 Krisdan Court, Northport, NY
Website: evolutionli.com
When you call, let us know about your situation. We'll work with you to understand your project, your budget constraints, and what special financial considerations might be available.
Bankruptcy Claim Filing Timeline & Process
Step 1: Find Your Case Details
Visit the Delaware Bankruptcy Court website and search for Renovo Home Partners and Alure Home Solutions (Chapter 7 filings). Note the case number and trustee name.
Step 2: Obtain a Proof of Claim Form (Form B410)
Download from the court's forms page or from the U.S. Courts Official Forms site. The form allows you to describe your claim and amount.
Step 3: Complete and File the Form
Include your name, address, claim amount, and supporting documentation. The trustee will have issued a notice with the claim deadline (bar date) – missing this deadline may disqualify your claim entirely.
Step 4: Keep Records
Retain copies of everything you file and any confirmation of filing. The court system will assign you a claim number.
Step 5: Monitor the Case
Periodically check the docket via PACER or by calling the court. Eventually, the trustee may distribute any recovered assets to creditors, though distributions are typically minimal in Chapter 7 liquidations.
Legal Representation
When to Hire a Bankruptcy Attorney
Consider hiring an attorney experienced with bankruptcy creditor claims if:
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Your deposit was over $10,000
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You want to pursue criminal fraud allegations (work began after the company knew it was shutting down)
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You want professional guidance on maximizing your claim
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You're pursuing legal action beyond bankruptcy court
Note: Most attorneys work on contingency or hourly rates. Given the low recovery prospects, some may decline cases. Many offer free initial consultations to assess your situation.
Local Long Island Options: Search for bankruptcy attorneys specializing in creditor claims in Nassau or Suffolk County.
What To Understand About This Bankruptcy
Chapter 7 Liquidation (Not Reorganization)
Chapter 7: Complete liquidation and closure. Assets are sold, and proceeds go to creditors in a strict priority order. No reorganization, no continued operation.
Creditor Priority (Why You're in a Tough Spot)
In bankruptcy, creditors are paid in this order:
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Secured creditors (banks, liens on assets)
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Administrative expenses (bankruptcy fees, trustee costs)
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Employee wages (unpaid workers)
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Unsecured creditors (like you – customers with deposits)
With 600+ creditors and minimal assets, homeowner deposits typically recover $0–10% of the claim.
Harsh Reality: Most deposits paid to contractors are unsecured. In bankruptcy, homeowners become unsecured creditors and often recover nothing or just pennies on the dollar. This is why having a performance bond or escrow protection is crucial in future home improvement contracts.
Protecting Yourself in the Future
Red Flags for Home Improvement Companies
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Pressure for large upfront deposits (demand payment plans instead)
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No written contract or contract with unfavorable terms
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No mention of performance bonds or escrow accounts
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Lack of licensing or insurance documentation
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No Better Business Bureau presence or poor ratings
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Inability to provide references from recent projects
Protective Measures Going Forward
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Request a performance bond: Protects you if the contractor fails to complete work
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Escrow arrangements: Deposits held by a third party, released as work completes
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Verify licensing: Check with Suffolk County or your municipality
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Stage payments: Never pay the full deposit upfront. Use milestone payments tied to progress
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Get insurance proof: Verify general liability and workers' compensation coverage
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Check references: Call previous customers personally
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Review contract terms: Understand cancellation policies and refund conditions
Frequently Asked Questions
Will I get my money back?
Unlikely. Most customers will recover $0 or cents on the dollar. Recovery depends entirely on what assets the trustee can liquidate, which is expected to be minimal given the company's financial situation.
Can I sue Alure or Renovo?
Any civil lawsuits are stayed (put on hold) during bankruptcy proceedings. You may pursue claims later, but the company's remaining assets will be exhausted in bankruptcy. You can file criminal fraud complaints if you believe the company knowingly signed contracts while planning closure.
What's the deadline for filing a claim?
The trustee will issue a notice with the bar date (claim deadline). Missing this deadline typically disqualifies your claim entirely. Check the court docket frequently or contact the trustee's office to confirm the deadline.
Should I hire an attorney?
For smaller deposits (under $5,000), the cost of an attorney likely exceeds recovery potential. For larger claims, consult a bankruptcy attorney for a free initial evaluation. Some may take your case if criminal fraud is suspected.
Can I claim this on my taxes or insurance?
Consult a tax professional or insurance agent. Some homeowners have reported filing claims on home warranty or contractor insurance policies, though coverage varies widely.
Can Evolution General Contracting help finish my project?
Yes. Contact Evolution at (631) 824-4623 or visit evolutionli.com for a free consultation. We understand your situation and can discuss your project, options for completion, and special financial considerations that may be available to you.
Key Contacts
Delaware Bankruptcy Court
Phone: 866-222-8029 (VCIS)
Web: deb.uscourts.gov
PACER Support
Phone: 800-676-6856
Fee: $0.08/page
Suffolk County Consumer Affairs
Phone: (631) 853-4600
Email: consumer.affairs@suffolkcountyny.gov
Nassau County Consumer Affairs
Phone: (516) 571-3600
Web: nassaucountyny.gov
Evolution General Contracting
Phone/Text: (631) 824-4623
Address: 6 Krisdan Court, Northport, NY 11768
Web: evolutionli.com
Free consultations for affected homeowners
Evolution General Contracting Stands With You
This resource guide was created because we believe you deserve every advantage in recovering what you've lost.
We can't undo what happened, but we can provide honest information, fair pricing, and special financial considerations to help you move forward. We understand the burden you're carrying—both financial and emotional.
You don't have to figure this out alone.
Ready to explore your options? Call us for a free, no-obligation consultation.
(631) 824-4623
